This Privacy Policy describes how Weavolv ("we", "us", or "our") collects, uses, and shares information in connection with your use of LinkVolv (the "Service").
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials (via Google OAuth). We do not store your Google password.
Usage Data
We collect anonymized usage analytics to improve the Service, including pages visited, feature usage, and error reports. We use Google Analytics 4 for this purpose.
Bookmark & Link Data
Your bookmarks, sessions, and link data are stored on Weavolv servers to enable cross-device sync and search functionality. All data is transmitted securely over encrypted connections (TLS).
Paid AI Users: Users with active Pro, Lifetime Plus, or AI renewal access additionally receive AI-powered summaries, semantic search, and page archiving powered by our managed infrastructure.
Scripting & Page Content
The LinkVolv browser extension uses scripting to extract article content from the active page — but only when you explicitly save a bookmark. This content is temporarily processed via our secure servers and trusted AI service providers strictly to generate your summary and tags. The raw text is never permanently stored, sold, or shared with external third parties for advertising or tracking purposes.
Contact Form
When you use our contact page, we receive your message, the topic you chose, your email address and, if you give it, your name. Our server passes the message straight to support@linkvolv.com through Amazon Web Services (Amazon SES, in the EU) and keeps no copy; that inbox is forwarded by Cloudflare to a Google (Gmail) mailbox, where we read and answer it. Your email address is used only to reply to you and is never added to a mailing list.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related information (paid plans, renewals, and invoices)
- To send technical notices, updates, and support messages
- To respond to your comments and questions
- To detect, investigate, and prevent fraudulent or unauthorized activity
3. Data Sharing
We do not sell your personal information. We may share data with third-party service providers who assist us in operating the Service:
- Paddle: Payment processing for paid plans and renewals
- Google Analytics: Anonymized usage analytics
- Cloud Infrastructure: Hosting and compute services
- Amazon Web Services (Amazon SES, EU): Sending our emails
- Cloudflare: Forwarding email sent to our addresses
- Google (Gmail): The mailbox our support email is forwarded to
4. Data Retention
We retain your account information for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us at support@linkvolv.com.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
7. Cookies
We use essential cookies for authentication and session management. Analytics cookies are used only with your consent where required by law.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please use our contact page or email support@linkvolv.com.